Last Updated: 8/1/2024

At Hid in My Heart, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, products, and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information when you use our services:

Personal Information: Name, email address, billing address, and payment details when you purchase our products/services.

Account Information: Information such as usernames and passwords for account creation and management.

Communication Data: Emails, messages, and responses to surveys or feedback forms.

Usage Data: Information about how you interact with our website and services, including IP address, browser type, device type, and browsing behavior.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

2. How We Use Your Information

We use your personal data to:

Provide and maintain our services, including processing payments, and fulfilling orders. Send you newsletters, updates, and promotional materials related to our products and offers (you may opt-out at any time).

Improve our website and customer experience through analytics and user feedback. Communicate with you regarding your account, orders, or inquiries. Comply with legal obligations.

3. Sharing Your Information

We will never sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

Service Providers: We may share data with third-party vendors who assist us with payment processing, email marketing, or website maintenance.

Legal Compliance: We may disclose personal information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We take reasonable precautions to protect your personal data. This includes using secure servers, encryption, and ensuring third-party providers meet stringent security standards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, understand user behavior, and personalize content. You can control cookie settings through your browser, but disabling cookies may limit your use of certain features on our site.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.

Opt-out of receiving promotional emails or marketing messages.

Request a copy of the information we hold about you.

Withdraw consent for the processing of your data (where consent is the basis for processing).

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a new "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]

Mailing Address: 74 County Road 598, Fort Payne, AL 35968