Shipping & Return Policy

for Hid In My Heart

Shipping & Return Policy

At Hid in My Heart, we strive to ensure your Scripture Memory tools reach you in a timely and efficient manner. Our goal is to provide a seamless shopping experience for busy Christian women who are on the go, and we are here to serve you with the utmost care.

Shipping Policy

Processing Time

Once your order is placed, we begin preparing your items right away. Please allow 2-3 business days for order processing before shipment. You will receive a confirmation email with tracking information once your package is on its way.

Domestic Shipping

We currently offer shipping within the United States. Standard shipping typically takes between 5-7 business days, depending on your location. Expedited shipping options are available at checkout for an additional fee.

International Shipping

At this time, we are unable to offer international shipping. However, stay tuned as we continue to expand our reach!

Shipping Rates

Shipping fees are calculated based on your order total and shipping destination. Free standard shipping is available on all U.S. orders over $49.

Return Policy

Our Guarantee

Your satisfaction is important to us! We want to ensure that you love the Scripture Memory tools you receive from Hid in My Heart.

Returns & Exchanges

If you're not completely satisfied with your purchase, you may request a return or exchange within 30 days of receiving your item. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.

Please note:

Custom or personalized items cannot be returned unless there is a manufacturing defect. Sale items are final and non-refundable.

Return Process

To initiate a return, please email us at [your email address]. Once your return is approved, you will receive instructions on how to send your item back. You will be responsible for paying the shipping costs for returning your item.

Refunds

Once your return is received and inspected, we will send you an email notification. If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

Exchanges

If you wish to exchange your item for a different product, simply email us at [your email address], and we'll be happy to assist you in the exchange process.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us at [your email address] within 7 days of receiving your order. We will gladly provide a replacement or issue a full refund, including any shipping costs.